Job Description
senior director | homeless youth services
The Senior Director of Homeless Youth Services is responsible for the overall health and management of the services that occur within Homeless Youth Services, Specialized Residential Services, Housing and Support Services, Youth Haven, and Bridge Pointe.
They lead, manage, and support the Director of Shelter Services and Bridge Pointe, in providing outstanding service and outcomes via the services provided by the agency. The Senior Director of Homeless Youth Services is a mission-focused, strategic, process-minded leader. They build strategic relationships with community partners, funders, and business leaders, to support existing service delivery and forge opportunities that meet the mission of the agency. They also forge relationships with other health, academic institutions, social, employment and education service providers that will serve as resources for youth and young adults.
essential duties
Management Tasks
1. Represent the Director of Shelter Services and Bridge Pointe in Senior Leadership Team meetings with presentation of operations, data, and status reports.
2. Deliver effective plans and results against short and long-term goals.
3. Develop and implement division strategies that support agency innovation and growth.
4. Utilize an integrated approach to avoid silos and create a high affinity for collaboration and teamwork.
5. In collaboration with Directors of Program, make and implement decisions that support agency development and strategic planning.
Service Design and Delivery
Operational Tasks
1. Participate in formulating and administering programmatic policies and procedures across division services.
2. Ensure optimal effectiveness, efficiencies and collaborative focus across divisions, services, and initiatives.
3. Assist in the development of long-range strategic goals and objectives.
4. Analyze performance data to measure the progress of individual services to stated goals.
5. Proactively work with Directors of Program to develop “business plans” that support the operations plan and agency strategic plan.
6. Vet and develop future ideas by continually leading strategic conversations with Directors of Program, regarding service innovation.
7. Serve as a liaison and partner with the President and CEO, to represent the agency with external constituency groups, including community, governmental and private organizations.
Supervisory Tasks
1. Provide Director of Shelter Services and Bridge Pointe with a strong day-to-day leadership presence that increases key impact measurements.
2. Encourage synergy and collaboration across and between program services.
3. Provide leadership that generates respect and trust from employees and external partners.
4. Coach, mentor and elevate the professional development and capacity of Directors of Program.
Education and Experience
1. Bachelor's degree in Counseling, Social Work, Public Administration, or Public Health required. Master's degree preferred.
2. Minimum of 8 years of working experience in the private or public sector.
3. Minimum 5 years of experience in housing, shelter, or youth services
4. Minimum of 5 years of managerial experience.
5. Strong understanding of trauma-informed care, harm reduction, and youth development.
6. Proven success with change management and culture shifts.
7. Strong computer skills in Salesforce and MS Office Suite programs.
Additional Requirements
1. Must satisfactorily pass criminal history check.
2. Must satisfactorily pass tuberculosis (TB) test
3. Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
4. Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
5. Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
6. Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.
7. Proof of COVID-19 vaccination is required.
We offer:
Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance
Retirement plan with match
Transgender Health Benefit equity
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities' diverse identities and cultures.
Compensation details: 110000-143000 Yearly Salary
PIeb5cfa958077-25405-38243741
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