Job Description

Job Description

Job Description

Job Title: Collections Specialist

Location: Central Oklahoma City, OK (100% ON-SITE )

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Pay Rate: $19/hour

Job Type: Temporary with Strong Potential for Temp-to-Hire

Position Overview:

We are currently seeking a motivated and detail-oriented Collections Specialist for a full-time, on-site position in Central OKC . This role is a temporary assignment with a strong possibility of transitioning to a permanent hire, based on performance and business need. The ideal candidate will have direct experience in collections and be confident in managing account balances, conducting follow-up, and resolving discrepancies professionally and efficiently.

Key Responsibilities:

• Perform outbound collection calls on past-due accounts
• Conduct thorough research to resolve outstanding balances and billing issues
• Process account adjustments and maintain accurate documentation
• Communicate professionally with customers to negotiate payment plans
• Collaborate with internal departments to resolve account disputes
• Maintain records of collection activities in accordance with company policies

Requirements:

• Previous experience in a dedicated collections role is required
• Strong communication and negotiation skills
• Ability to analyze account histories and conduct payment research
• Proficiency in basic computer systems and data entry
• High attention to detail and excellent follow-through
• Ability to work independently and as part of a team in a fast-paced environment

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